Best Practice Tips for RESNET sim exams

Preparing for the RESNET Practical or ResCaz sim tests? Check this tip list for best exam experience prior to starting your exam session.

Frequently Asked Questions

What device should I use for the RESNET sim exams?
For best exam experience, use the same computer used during training for the exam. Bring your personal laptop to the test center. 

Having issues logging in?
Contact test help at RESNET for all questions regarding access to the RESNET portal, such as username and password. Email

Need help with access codes?
If your access codes are not working for the ResCaz or Practical  sim exams contact RESNET test help at

Having issues within the simulation or score submission?
Contact Interplay at

Before logging into the RESNET portal, follow these steps:

  1. Close all open apps, windows and tabs. 
  2. Log into the RESNET portal in Chrome incognito mode. In your Chrome tool bar click File > New Incognito Window. Then, launch the practical simulation.


Questions? Reach out to