Setting up SAM for Teams

Instructions for managers on how to enable and disable SAM access for teams

How to Enable and Disable SAM for your Team

  • If you have received a notification from us that you’ve been accepted into the Beta group, SAM is automatically available for your team 
  • If you want to disable SAM for any of your groups, follow these steps:
  • Navigate to Team in the top navigation
  • Select the group you would to disable SAM for
  • Navigate to Command Center for that group
  • Scroll down to “AI Integration”
  • Select “Disable” for the group
  • Click “Save Changes” 
  • SAM will now be unavailable for all users in the group you selected

Conversation data


All conversations with SAM are stored in our logs - submit a ticket to our support team if you would like access to information in these logs.