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Enhance Your Knowledge!
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Help Center
Instructor (Admin) Resources
Instructor (Admin) Resources
Getting Started
Assigning Content
Team Management
Command Center
Certification Packages
Catalog
Training Center-Videos and articles
Instructors (Admin) Success Center
FAQ
Reporting
SSO
Learner Resources
Simulations
Continuing Education
SSO
LMS Resources for SCORM & LTI
SCORM
Canvas Resources
Blackboard Resources
Brightspace Resources
Moodle Resources
Tablets and VR
Enhance Your Knowledge!
LTI Resources
Schoology Resources
Troubleshooting
Running SkillMill in a Web Browser
WebGL
VR Resources
Casting VR on TV/Computer
Whitelabels and SCORM
Oculus Rift S
Troubleshooting
HTC Vive
Windows Mixed Reality
Quest II tethered headset via link cable
Pico Neo 3
FAQs for Personal Accounts
Account Management
Product Questions
Using SkillMill
Common Issues
RESNET
Getting Started
Exam Help
RESNET Portal Help
Unity 3D Errors
Known Issues
Career Exploration
SAM Beta Guide
Getting Started
Best Practices
FAQ
Instructor (Admin) Resources
Training videos, How to's & FAQs for Team Accounts
Getting Started
What are the device requirements for simulations?
Setting Up Your Team Account
Interplay Training Program Guide
Instructor (Admin) Onboarding
Instructor/Instructor Assistant Training -Video
What is the Toolbox, and how can it help me?
Interplay Learning sub-processors
Allowing access to embedded Vimeo videos (when Vimeo.com is blocked)
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Assigning Content
How Do I Create a Custom Learning Path?
How do I assign content?
How to assign content from overview pages-Article
How do I find the right path for me or my learners?
How Our Courses and Lessons are Scored
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Team Management
Adding Team Members
How to reset passwords for team members
What are subgroups and how do you use them?- Article
Can I import my users in bulk?
Add team members to SkillMill- Video
Instructor/Instructor Assistant (Admin levels)-Article
What do the Team Member Counts Mean?
How do I change the name of my group or subgroup?
What are the different Roles I can I assign to my Team Members?
How do I deactivate a team member?
How do I remove a team member from a group?
What is the difference between Removing a Team Member and Deactivating a Team Member?
How do I mark a course complete for a learner?
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Command Center
How To View A Learners Progress
How do I use the Rewards Feature?
What is the Command Center? How does it work?- Video
What is the Account page? What features are in it?- Article
Reporting Features- Article
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Certification Packages
How can I purchase OSHA and EPA Add-ons for my Team?
How do I schedule my EPA 608 Exam?
Do you offer CPO certification?
What do I do if my learner has an issue with their EPA exam?
Catalog
What is changing with the EPA 608 Prep paths and how does it affect me?
What are the Knowledge Check Reinforcement features?
How SkillMill Organizes Content
What is the roadmap and how can I use it?
How are points calculated for a course?
Closed captioning
How do I navigate Assessment Mode Simulations in SkillMill and White Labels?
What is changing with HVAC paths and how does it affect me?
What is changing with Multi-Family paths and how does it affect me?
NEW Learning Paths for Plumbing SkillMill Users
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Training Center-Videos and articles
How our training videos work-Video
SkillMill or Whitelabel Learner Onboarding-Video
Instructors (Admin) Success Center
What type of email notification does a learner receive?
Firewall Allowlist
Why won't my YouTube links in my Custom Learning Paths launch in the desktop app?- Article
FAQ
I am a manager, do I get access?
How do I change my password?
How do I update the payment information for a team subscription?
Can my team access this via mobile?
What is the price of the training? Is it per user?
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Reporting
What are all the Reports I can download?
What does the Member Course Progress report contain?
What does the Team Member List Report Contain?
What does the Team Course Progress report contain?
What does the Member Assessment Scores Report contain?
What does the Academy Module Progress report contain?
What does the Academy Progress Report contain?
What does the 3rd Party Certification Report contain?
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SSO
Microsoft / Azure AD SSO
Open ID Connect SSO